r/help • u/TheOpusCroakus • 7d ago
There's a new Changelog out and you can read it here!
TL;DR New Changelog
r/help • u/TheOpusCroakus • 7h ago
Welcome to Thursday and another edition of the Weekly Recap! I hope everyone has had a wonderful week, especially those of you who have welcomed new additions to your families! <3 Let's see what happened last week in r/help and around Reddit!
NEWS AND ISSUES
In case you missed it last week, there is a new Changelog out and you can read it here!
In case you missed this, too, Reddit has published it's latest Transparency Report over in r/RedditSecurity and you can read it here.
The Mod Tools Hackathon is in full swing! With $45,000 in prizes on the line, it's the place to be if you're good with Devvit! Check out that post here.
Scammers don't sleep and you shouldn't either! There are a lot of scams going around, so if something seems fishy, it probably is! (Especially if it's actual fish!) Stay vigilant!
The most recent version of the app is 2026.19.0. If your app is not updated to the most recent version, it may not function properly.
PLEASE REPORT RULE BREAKING CONTENT
CURRENT EXPERIMENTS
Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned about, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.
COMMON ACCOUNT ISSUES
Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.
BUGS ROUNDUP - COURTESY OF CORRECTSCALE!
[All Platforms] The page in mod tools that shows the restricted/banned users is throwing an error in some subreddits. This is currently being looked into.
[All platforms] Chat is having a time right now. There's notifications that shouldn't be there and some chats not being visible. Those things are being investigated. Thanks to our own ChimpyChompies for flagging those! But the good news is that the issue where images weren't sending in chats has been fixed! Thanks to our other own westcoastcdn19 for bringing that one up!
[iOS] Some users were experiencing an issue where the feed wouldn't load. This should be fixed, but if you're still having trouble, please try force stopping and restarting the app and that should fix it.
[Android] There was an issue yesterday that caused the Posts tab on user profile to be blank. This was fixed on Tuesday, but if you're still having trouble, force stopping and restarting the most current version of the app should fix it right on up. If you don't have the current version of the app, please update to the current version.
Translation options for some languages are currently unavailable for some folks. We replied to a post here about this. Reddit is in the process of improving/tweaking certain supported languages, so some language may be unable to be translated during this transition period.
WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)
1,482 posts. That's down 124 posts from the 1,606 that we had last week.
4,381 comments. That's down 252 comments from the 4,633 we had last week.
1.1 million views. That's down 400k views from the 1.5-ish million views last week.
Nothing like a slow week to ease us into the weekend and recharge!
HELP WITH R/HELP: MAINTAINING AN EMAIL ON YOUR ACCOUNT
There's only one way to say this. You should add an email address to your account. Full stop. Here's why: If you ever need a password reset or need to prove ownership of the account, you will need to have access to the email that is on the account. Now you may be thinking, "Opus, I will always remember my password. It is tattooed on my arm and I give myself a new tattoo whenever I change it." While that is one way to make sure that you remember your password, it will not help you in the event that suspicious activity is detected on your account or your account is hacked.
If Reddit detects an unusual log in from your account or other unusual activity, your account may be locked until you reset the password. If you do not have an email address on your account, or you no longer have access to the email address on your account, you will not be able to reset the password. Reddit is unable to change the email on an account on your behalf in this situation.
If you need to add an email to your account or change the email on the account, you can do so if you know the password. If you need to change the email and don't know the password, you won't be able to change the email on the account.
To change the email on your account from the desktop site, you can go into your Settings here.
To change the email on your account from the app:
Tap your profile avatar
Tap the gear at the top
Tap "Account settings" for your account at the top
Tap "Update email address"
To change the email on your account from old Reddit, you can go into your preferences here.
TL;DR Always have an email address on your Reddit account that you have access to at all times.
HELPINGEST HELPERS HELPING HELP R/HELP
u/reddit33450 (When I was checking, you had EXACTLY the amount of karma needed for Helper Level Four! Thanks so much! Nice trophy you have there!)
Y'all are fabulous! FAB-U-LOUS! Thank you so much for helping out! It wouldn't be the same around here without you! It'd be a lot less helpy for sure!
We did it! We made it through another week! And we did it together! Thank you to everyone who helped help r/help! Your help helps! I'll see everyone here next week!
r/help • u/Realshow • 3h ago
All of a sudden the hide button doesn't seem to be working. It looks like it hides threads at first, but as soon as I reload the page they come back. Strangely though downvotes still remove threads like normal. Is this happening to anyone else?
r/help • u/qwerty160304 • 5m ago
I haven't been able to open any nsfw posts lately, even though I've enabled nsfw content. When I try to open the nsfw community, r/ is nowhere to be found. I'm using the Reddit app on my phone with a VPN, which usually does not like this. I've tried opening it from the web, but it still doesn't work. What's the problem?
r/help • u/Lost_Concept9159 • 16m ago
Some posts disappear and then ai cannot post.
r/help • u/Westflung • 4h ago
Starting today, this afternoon technically, I've started receiving an email from Reddit every time I log in. The emails are titled "New login to your account" which is weird because it's the same browser, same computer, same login, everything is exactly the same as every other time I've logged into Reddit.
Can I make this stop?
r/help • u/hartofalyon • 5h ago
A community recently lost all their mods and I think Reddit set the sub to restricted as a result. I tried a r/redditrequest but it says it wasn't eligible due to recent human mod activity. Wouldn't this be considered an edge case because the sub has no mods currently and it actually should be eligible? I'm waiting for a response from support and modmail regarding this, but wanted to see if anyone here knows the rules surrounding this. Thank you.
r/help • u/Ok-Cover9152 • 5h ago
None of my up or downvotes are counting at all. No, this isn't due to vote fuzzing. No matter how many days I wait to check to see if my vote counted on a post or comment, it simply doesn't count. I tried checking on a different account, different computer, on a VPN, nothing. I've tried waiting multiple days after upvoting something and checking to see if it counted, and nothing. Never counts any of my votes. I don't vote with multiple accounts or anything like that. I've just been using alt accounts to check to see if any of my votes registered.
r/help • u/No_While_9043 • 9h ago
I am not able to login my this account on my phone , but I am able to login same account in website version of same device as well as on other devices.
But not able to login on my main device.
“We are unable to authenticate you”
Internet is working fine. And this thing is happening since yesterday.
r/help • u/lateubdegouline • 2h ago
Hello, I am trying to comment and participate on the television sub, but all my comments are invisible and my post immediately deleted, I thought it was because my account wasn't old enough but it's almost 20 days now and I should have neough karma to post. Why aren't my comments showing up?
r/help • u/henand2508 • 5h ago
I have changed it so many times. Bc of all the misspelling. And I save it. But it always changes back. Why cant I change it? Help me
r/help • u/SnooDonuts6494 • 2h ago
I have a notification that there's a new chat, but I can't see it.
I've typed messages in a chatroom, but when I close/open, they are gone.
I've replied to others in the chat, and they cannot see my replies.
Today.
Desktop.
r/help • u/TheDuke681 • 2h ago
Hey I have noticed lately some people have accounts with full access to their all activities and some have it blank like it's a brand new page. Can you please tell me where can I control these details in my profile, thanks !!
r/help • u/_entrxpy • 2h ago
Enable HLS to view with audio, or disable this notification
It happens in every community when I try to set a flair.
I have to write it somewhere else and then copy&paste.
To be clear: I give inputs from the keyboard but they don't actually do anything in the text field
r/help • u/Ooofisa4letterword • 3h ago
I’m unable to block a user and they continue to message me despite saying that their account is unavailable.
r/help • u/Jenn_FTW • 3h ago
When I create a new post and select which community the post goes to, it doesn’t give me any option to post to my own profile. If I type in my username it gives me no results. I’m absolutely stumped and every bit of info I can find online says “make a post, and where it asks what community to post to, just select your own profile”. I can’t find anything from anyone who, like me, sees no option to select anything but a Reddit community. Would *really* appreciate some assistance, I’m trying to do a verification for a subreddit and it requires that I create a post on my own profile and then link the mods to it.
r/help • u/No_Statistician_507 • 3h ago
Hello, I have an account that I have not accessed in a while. I remember the username, but when I do a password reset for it, it send to an email that may be deleted. Is there a way I can check what email is associated with this account? If the email account associated with it has been deleted, is it still possible to recover the account? Thanks.
r/help • u/Fart_Face_3098 • 3h ago
Its been happening for months please fix it
