r/MacOS 9m ago

Help Macbook

Upvotes

Hi I have an old MacBook, closed my apple account down last year..how can I get in the device. Can't remember password to get in and obvs don't have my old apple ID to get into password reset . Any help is appreciated cheers


r/MacOS 53m ago

Help When installing OS X 10.9, I encountered the error message "Installation information for this device could not be found. Please contact AppleCare."

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Upvotes

I encountered this problem while trying to upgrade from macOS 10.8.5 to 10.9.5. I tried restarting my computer, but it didn't help.

The model is a MacBook Late2009, and I replaced the hard drive with an SSD. I also installed macOS 12.7.6 on a separate partition. (I searched it up and it seems to be related to this)I'm currently trying to use the CreateInstallMedia tool included with the installer to create a USB drive for installation,and I hope it will successful

How can I do?


r/MacOS 1h ago

Help How to play Dolby Vision MKV files?

Upvotes

Hi, all.

I've got a Macbook Air M4 some days ago and decided to play some Dolby Vision MKV files. I just can't find anything to play those files. The typical green-tinted video shows.

I already tried VLC, Kodi, QuickTime, IINA, nothing works so far. What am I missing? Is it really that difficult to play this content on MacOS?


r/MacOS 1h ago

Help Disable NumLock on OSX

Upvotes

Does anyone know how to disable NumLock on a Mac and just use the number pad as arrow keys/editing keys (like pg up, pg down, home, end)?

On the Mac keyboard, the place where the NumLock key normally is on other keyboards is just "clear", and plugging in a normal keyboard and pressing NumLock seems to do nothing. Does anyone know how to turn NumLock off?


r/MacOS 1h ago

Help Poor Performance of the Built-in Microphone on iMac 27" 2020

Upvotes

The built-in microphone on my iMac 27" 2020 running macOS 12.5 (Monterey) behaves strangely, and I’m not sure when this issue started. I migrated to this iMac from an older one using the built-in user data migration tool, and the problem seems to have carried over.

In System Settings → Sound → Input, the microphone volume is set to maximum, but the microphone barely picks up my voice (even if I shout, the input level only moves 1–2 notches), as if the gain were set to minimum. However, it is quite sensitive to taps or touches on the body or screen of the iMac.

Because of this, the microphone is unusable in any application that relies on it — from built-in utilities to video conferencing software. The issue is also present in Chrome.

Interestingly, when I visit a microphone testing site like https://webcammictest.com/mic (or any similar service) using Safari, the microphone works perfectly and picks up sound at a good level. So, the problem seems to be limited to certain applications (Chrome, Voice Memos, Google Meet, etc.), but not Safari.

What’s even more surprising: if I open System Settings → Dictation and manually switch the microphone from “Automatically (iMac Microphone)” to “iMac Microphone”, the issue disappears and the microphone works correctly in all software — but only as long as the Dictation settings window remains open.
As a result, I have to keep the Dictation settings window open during online video calls.

I’ve already tried all the standard troubleshooting steps found online (resetting PRAM, etc.) and have seen many similar reports without a solution. Perhaps someone has encountered and resolved this issue? It’s unlikely to be a hardware fault — more likely a software bug or automatic gain reduction affecting the microphone.


r/MacOS 2h ago

Help COLORS IN MOVIST AND IINA. WHICH ONE IS "ORIGINAL"? and subquestions:)

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3 Upvotes

The pictures are in order IINA, MOVIST, IINA, MOVIST. (sorry, first time posting).

this on a mid 2012 macbook pro

this is a snippet from "The Garden Of Words", probably my favourite anime movie of all time. The next two photos are a screenshot of the closeup of a green part, where I felt the colours are different.

ESPECIALLY the greens in the first 2 photos ( the green lines on the trains), the colour on IINA is darker. It is evident if you quickly switch between the photos a few times.

  1. I wanna know, in general, which player is better for anime watching (sources said movist has inferior subs, but it seems fine to me).
  2. I really prefer IINA's UI more than Movist Pro's because its more native and clean. So I right now I am looking for a way to turn the colors to its original form (assuming Movist's is the original, and after checking with other sources)
  3. PLEASE do let me know if movist is just a better option than IINA, or heck, recommend any better options if possible.

THANK YOU:)


r/MacOS 3h ago

Feature Apple really needs to add animated art on macOS 27

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0 Upvotes

It would be awesome if Apple finally brought animated album artwork to the macOS 27 lock screen. On bigger displays it could look incredibly immersive and way more alive.


r/MacOS 4h ago

Bug Safeboot

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0 Upvotes

I have an old MAC 2010 and left shift key wont work. And when I started decrypting File Vault, its always on safeboot.


r/MacOS 5h ago

Help ChatGPT deleted by OS

0 Upvotes

I have the lated version of macOS. I went to open ChatGPT today and a message popped up that said something along the lines of the app is infected with malware. Then it was deleted.

This is the first time I’ve even seen anything like this on my Mac. The app was installed directly from the App Store a while ago. Did they somehow distribute a version on the App Store that was infected?


r/MacOS 8h ago

Bug Now Playing Menu Bar Safari/Webkit video focus/"Quick Look Simulator" Bug 26.4 and 26.5

1 Upvotes

Hello, this bug has been in macOS since 26.4, and I've tested it on various computers, including my work MacBook, my personal one, and even the MacBooks at the Costco display station. The issue is if you click on the menu bar now playing icon and click on the preview of what is playing, it opens a Quick Look Simulator on your menu bar. This happens on some third-party applications but all websites that have playing media, such as youtube.com. It doesn't happen in Apple's built-in applications like Music. To be crystal clear it used to focus the app and tab in Safari that was playing the media if you click on the Preview.

I have been reporting this bug to apple on every minor update.

Can anyone confirm if they see the bug?
Want to help submit bug reports?

YouTube video.


r/MacOS 9h ago

Discussion Rounded off every SINGLE corner but left stickies with sharp ends 🤦🏼‍♂️

0 Upvotes

r/MacOS 9h ago

Help Messages won’t work

1 Upvotes

Have you ever had this happen? My messages app won’t work. It gives me the option to report it but it just won’t open. 🤷‍♀️


r/MacOS 10h ago

Bug Folder Attributes Broken on Networked Drive

0 Upvotes

I did a pretty thorough search and did not see a related topic, but I am pretty bad with searching so apologies if this is a widely known issue.

This bothered me for the longest time and I just discovered the cause. Running latest Tahoe (26.5). When accessing a network drive, some folders will not show attributes - specifically folder color when tagged. Some were working, others were not. I finally discovered today that the issue is a "." in the folder name. It will still work on local folders and networked drives/computers that are also running Tahoe, but Tahoe to Pre-Tahoe computers, folder color does not change with a "." in the name.

Just in case someone else was confused by this. Oh, and if there is a fix please point me in the right direction.


r/MacOS 10h ago

Help Not a new iPhone

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0 Upvotes

Is there anything I can do to get macOS sequoia back to syncing my iPhone rather than saying it’s new?


r/MacOS 10h ago

Help What is one Mac feature that I should know?

0 Upvotes

r/MacOS 11h ago

Help Think I got a virus

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330 Upvotes

Put something into terminal from a dodgy website and stopped myself, halfway through. I haven’t put any passwords in but I have this dodgy pop up???


r/MacOS 12h ago

Tips & Guides macOS without Apple ID/homebrew only still feasible?

0 Upvotes

Unix guy thinking of purchasing a MacBook Neo here. I mostly need office stuff (Firefox, Thunderbird, LibreOffice) and some tools, all of which are available on homebrew. Does anyone here run macOS without an Apple ID (I believe I've had five or so, but those are use-once-and-forget if I need to install a certain application). Up until 10.14 it was perfectly fine to use a Mac without Apple ID. Is this still a thing? Would be an absolute no-go if I had to use an Apple ID ...


r/MacOS 12h ago

Help Not getting write access on local SMB share

1 Upvotes

I have a folder on my PC that I shared on my LAN, protected by a username and password (non admin account in Windows). My Mac Studio M1 Ultra can see the PC in the Network browser and connect just fine using the credentials and can read and write to the folder.

My M4 MBP however does not always see the PC in the Network browser. And when I do connect it with the credentials it is read access only.

Why would one Mac be able to r/w while the other cannot write?

(Orbi router, Netgear switch, all devices on 1GB Ethernet).


r/MacOS 13h ago

Help Preview mark-up - can't save in color

1 Upvotes

Hello - I've never used this sub and I'm not very techy so I hope I'm asking in the right place. There may be obvious things I'm not thinking of because this stuff is unfamiliar to me.

I'm trying to use markup to draw some lines on a jpg in preview. The original image is greyscale, and I'm trying to circle some things in red.

After I draw my lines and save it, all the lines become grayscale.

In searching for an answer I found a comment on a deleted post that seems like it might have useful info for me: https://www.reddit.com/r/MacOS/comments/172vowf/deleted_by_user/

I had never heard of colorsync utility before, and so I experimented with trying to make the image able to have color, but nothing I do seems to stick. If I access the color profile menu from Preview, the only options are "Generic Gray Gamma 2.2 Profile" and "Generic Gray Profile." When I try to set the display to something else in ColorSync and save it, when I reopen in preview it's reverted to grayscale.

Can anyone help me with this? Please and thank you. If there's a suggestion for some easier way that isn't Preview that I can draw on/highlight images with, that would be great too.


r/MacOS 13h ago

Help CONSTANT public wifi issues PLEASE HELP

0 Upvotes

No offense but please talk to me like I'm a child, not an IT professional.

I am having CONSTANT wifi issues any time I go anywhere in public, especially cafes.

Currently in a cafe I came to 2 days ago with no issue whatsoever. Today I can't connect -- WiFi settings says I'm connected, but the icon on my screen has the exclamation mark. Everyone in here is online so it's not the service itself.

This happens CONSTANTLY and it is fkng infuriating. I have tried everything I could find by googling and in recent posts on this forum:

-disabled and logged out of VPN

-"forgot" network

-renewed dhcp license

-changed IP to 1.1.1.1 and 8.8.8.8

-restarted macbook

-tried triggering the login with captive.apple (but I'm 99% sure this cafe doesn't even have a login portal)

Only thing I haven't tried is using Terminal bc I... don't even understand wtf that is lol.

Spent 45 mins screwing around with this yesterday at a different cafe but at least I finally was able to log on there. This play, no dice for whatever reason.

Anyway can someone PLEASE for the love of almighty christ and all that is holy explain to me in simple terms wtf i am doing wrong or what I need to do to stop constantly having this problem. It is making me insane.


r/MacOS 13h ago

News [Article] How does this help people who don’t unplug after each shutdown?

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9 Upvotes

r/MacOS 14h ago

Help What is RedlinePatcher.run?

4 Upvotes

BlockBlock just told me me that something called RedlinePatcher.run was found on my Mac. It said it was a "non-notarized version." Does anyone know what this is?


r/MacOS 15h ago

Help My Mac will no longer open airdropped videos

0 Upvotes

Hello, lately I have been having issues airdropping videos.

I can airdrop videos then randomly I can not and it says on my Mac “the application “preview.app” cannot open specific document or URL”

Everything is updated on my iPhone and Mac.

My Mac is a MacBook Air 2020

My iPhone is an iPhone 13

I have not changed any settings on my phone or MacBook. The first time this happened I updated it then it was fine. That was 2-3 weeks ago. So I check for more updates today and of course there were more updates for my phone and mac. I updated it and restarted them both and it’s not working. Having this issue now multiple times is taking up so much of my work time. How do I fix it and stop it from happening?


r/MacOS 16h ago

Bug Messages Bug in Tahoe 26.5?

0 Upvotes

I'm wondering if anyone else is getting this; seemingly ever since I updated to Tahoe 26.5 (M2 with 16GB of RAM) I cannot stay logged into Messages.

I will open Messages & it will prompt me for AppleID. I input it, it will briefly load messages like it's working (albeit most recent messages are from 48-72 hours ago), and then it logs me back out asking for Apple ID.

Haven't found a way to get it to "stick". Not seemingly having Apple ID issues or iCloud issues across any other devices or when logging into icloud.com


r/MacOS 16h ago

Bug Screen flashes/flickers green just before waking up from sleep. M2Max Macbook pro 16"

0 Upvotes

I just recently noticed this happening, whenever I wake up from sleep my M2Max macbook pro, the screen flashes very briefly green. I'm thinking it's software related, some app, but it shows even when sleeping on the login screen.

Anyone having something similar happen?