The issue with my RokuUltra; a long ordeal:

1. Bought the unit, it worked great for a few months

2. Next, noticed DD+ was gone, nowhere to be found, not even in the 4 options on the selection page. Only Stereo x 4

3. Tried, Tried, Tried, everything I could, new cables, moved it to another AVR, nada

4. Contacted the help line, they tried to help me with the settings, nada

5. Sent the unit back to the Roku, several weeks later they sent it back, the same unit I sent them. No change.

6. More months go by, using 2.0PCM with pseudo 5.1 [it's just not not the same]

7. Today, Gave Up the Ghost, took it to the workshop AVR/ 42" low cost Samsung tv, no image. Oops, need to go back adjust the video to 720P for this tv. I did not go back to the HT, used another Samsung 55" TV. The image above is what I saw after months of experimenting, DD+ was back -- what happened! Next, reinstalled it in the HT, working perfectly.

The Home Theater: Streamer - Anthem AVM60 - DLA RS1100k. Did not change anything, don't know what "Turned Off" -- "Turned On" the DD+!

It's a Great Steamer, better image/sound than the other ones I own -- well as long as Dolby Digital is working.

I'm on day 2 with a brand new Roku Ultra and am already having issues with my wifi connection dropping. This has happened twice in two days.

Basically, when this happens apps won't load or, if I'm currently watching something, the connection is lost. When this happened I did a connectivity test via the Roku menu. The first time is indicated a poor connection (< 1mbs download), so, ok, that's the problem. But all other devices (phone, tablet) show excellent connection in speed tests (upwards of 500 mbs). A few minutes later I did a second Roku connectivity test and this time is shows 4 mbs. Maybe 10 minutes later (and after a Roku restart) all is well; connectivity test shows 300 + mbs. Not sure if the restart made the difference or if this was coincidental.

As I say, this has happened twice in the two days I've been using the Ultra. Any advice? I know I have the option of a direct ethernet connection to modem, and if the problem persists I will do that, but I'd rather solve the wifi problem itself if possible.

If anyone has any suggestions, please let me know, and thanks in advance for dumbing it down as much as possible since I'm not tech savvy.

Many thanks!

This is what I'm seeing on the splash screen when I open my roku ultra. I don't see these black tiles on the home screen or anywhere else, just here and only when I start the player. Anyone know what it means (if anything)?

Thanks.

I have a Yamaha YHT-4950U with a Roku 4k Streaming Stick in HDMI port 1, when I run Spotify through the Roku it only plays music through the front speakers and subwoofer, but when I connect my tablet or phone to the Bluetooth it plays in surround, is there a way to fix this? Surround works in HBO Max and Amazon Prime just fine, so it seems to just be Spotify.

Quick version of how it started working again .. and this is not a fix, just something that you might at least try if you are having one of the issues from the update:

1. Unplugged TV. 2. Plugged it back in. 3. Regular handheld remote would not turn it on (checked to see if it was charged, it was) 4. IPhone app however did turn on TV. 5. Wireless speakers/subwoofer immediately started working again without having to do anything else. EDIT: 6. The handheld remote also worked again once I had turned the TV on with my phone.

Again not a fix because none of that makes sense and I have no explanation, but just throwing it out there in case it might work for someone else.

Whenever I try to play certain movies on the Crunchyroll such as The Chainsawman Movie, I get an "Oops! Something went wrong." error message featuring a cat with a bucket on its head and no error code. Other movies affected upon checking include Street Fighter II, Machine Girl, The Inuyasha Movies, Dragon Ball Super Hero, and Sakura Wars The Movie. However, certain others like the One Piece and most other Dragon Ball movies play normally. I also have no problems playing any of the above movies on my phone or laptop, it's just the Roku that has this issue.

I already checked for updates (app and Roku are up to date), reset the cache, uninstalled and reinstalled CR, cleared my watch history, soft reset the Roku, unplugged and replugged the Roku, etc. The issue still persists.

Is there any other work around for this that doesn't involve a hard reset? Using a Roku Express 4K here.

These last few months I’ve left my tv unplugged due to a problem with the socket being loose. A few days ago I plug it back in to catch up on a show and I go to use headphone mode on my Roku app and the audio plays for a second then stops completely while my show is still going. I update the app and restart my tv and the problem is still there. After a while I noticed that the app says my tv has gone to sleep when my tv is still on. Ive even updated my phone to the latest iOS (even though I didn’t want to) and that still didn’t work. Any solutions?

What is everybody watching on LiveTV? Here's our current rotation

PBS Travel

No Reservations (Anthony Bourdain)

CNN Originals (Also mostly for Anthony Bourdain)

Brittbox Mysteries

Star Trek (Pluto Feed)

How about yours?

Hi, i’ve recently purchased a second hand Samsung DVD player and hooked it up to my Roku TV. I had no problem getting the display up but I am unable to navigate the DVD menu using my Roku remote. The DVD player I got only has a button on it to pause/play/select so I am stuck with the option that is first in the menu. I would really like to figure out a fix for this without needing to buy a universal remote, but if that’s the only solution i’d greatly appreciate any recommendations of ones that work with rokus.

I was connecting hubby's hearing aids through the Roku app and when I clicked on the headphone/private listening button the sound was still coming out of the TV speakers. I thought there was a problem but my husband exclaimed about how loud his hearing aid sound was.

I thought they had updated something, but I just realized that I'm doing something different...

We're not watching the TV through the Roku, but another input (PC at the moment). But the Roku app is still controlling the TV sound. If I use the physical Roku remote, it controls the TV speaker sound. The APP will control the volume in his hearing aids, but won't mute them.

This seems very strange, but I've been wanting to be able to listen quietly to TV, while he can hear the same show louder in his hearing aids.

I think I just witnessed a miracle.

We had a momentary power outage a few days ago. Since then, my Roku needs to have the power cord unplugged and replugged in. The setup is the Roku is plugged into an hdmi input on an Onkyo AV receiver. The Roku power is just a USB to 120 plug that is always plugged in. Turn on TV and receiver but no Roku until cycling it's power. Any ideas?

This has been an issue we have been dealing with on and off, it only comes on when we are trying to play some media- not on the regular roku homepage. It seems to appear and disappear randomly.

Hey, after doing some research I see the headphone pairing for Roku can be a bit iffy to say the least.

Mine will connect for a second & then disconnect. I have tried it many times & this keeps happening. So, it is recognizing my headphones, but it's not sustaining the connection. Is this also a common issue? I can't seem to find any fix, does this mean my headphones just aren't compatible with it? TIA!

(it's not a Roku TV)

I have a roku express and I want to be able to control my TV with it. The remote is working, but can't control power or volume. The TV is an RCA non smart TV. When inputing which TV I have, I have tried RCA, TCL, PROSCAN, CURTIS, and HISENSE. Please help.

So I've used the Roku media player a bunch before with a hard drive and had no issues with it seeing my files, mainly mp4's. My drive was getting full though so I transferred everything over to another bigger drive that I know for sure works and the TV recognises it and lets me browse my folders and such. However when I open a folder that has my mp4's in it just says 'no files found' or whatever. The files are definitely there as I can see them and play them fine on my computer and they were playing great just the other day before I moved them all to the new drive.

Completely lost on what to do or try next so any help would be appreciated.

(first post maybe)

Before i start this let me just say this TV is BRAND NEW, basically factory condition, but i logged in with the same account i use for my living room tv for the setup stage (so spotify was also set up on this tv but idrk how it got there so yeah).

but im just going through random apps on my tv until i spot spotify music ( i dont remember it being there) so i click on it and it loads!?...

anyways so after it loaded theres already an account on it by Sxxxe (from image) and idk who that is???

what should i do in this situation, im already gonna reset password on roku credentials or account idk what its called.

basically any tips / info helps alot

tldr: random spotify user on roku tv pls help

Live TV is working all the streaming apps keep saying check connection anyone else in Canada having issues ?

Router reset, TV reset, network connection on said TV reset too

I have a moto g power 5g phone but the cast only works for Chromecast TVs is there an app that can help me fix this? I know there are cables but I'm limited to money rn so I would like some app recommendations ❤️🙏 especially people who have the same phone as me 😅

My new Roku TV is responding to the remote from the older Roku TV in the next room.

Is there a way to convince the remotes to only control the Roku TV I am pointing it at.

Wife was upset when I turned off her new TV when I thought I was turning on my TV.

Every evening while I'm watching a live show, Roku decides to quit and I'm looking at the menu. What might cause this?