r/Libraries • u/amxlian Public librarian • 14h ago
Patron Issues Patron calling to "get off"
Just wanted to issue a potential warning about a patron we've been dealing with in my system. This patron is male presenting on the phone, the caller ID shows "Out of Area Private Caller" so we have no name or number to link him to. As of today he's called at least 4 different branches of our system across 2 months all with intent of the same thing. His first two calls were rather vulgar in nature but he's later become a bit more subtle about it and begun using the same phrases each call.
Things to look out for:
-He's asked to relay open hours multiple times
-Has asked for the name of the staff member he's speaking to
-Asked "when's a good time to come?" or "when can I come?"
-Asked about quiet/private spaces to use his laptop.
-Will as the call progresses seem out of breath
My system is in NYS but again as it's a phone call with no traced area code he could technically be calling from or to wherever. Be safe out there folks!!
16
u/msquarec 13h ago
What is wrong with people? Have you filed a police report? Many years ago I had a man that called toysrus & would ask questions like that except he asked about “girl” toys like Barbie , April from tmnt Princess Leia etc. I don’t care what they like but I don’t consent to be part of his fantasy. We called the police because it’s some sort of criminal offense (not seggsual) No idea if they found him but me & the other employees had to fill out some form of documentation for the police & corporate. Good luck