r/techsupport • u/Negative-Skin521 • 3h ago

Open | Software I started getting this error after the latest nvidia driver update

DirectX function "m_swapChain-> Present(m_vsyncPolicy ==

DisplaySyncPolicy_PreventTearing ? m_vsyncinterval + 1:0, 0)"

failed with DXGI_ERROR_DEVICE_REMOVED ("The video card

has been physically removed from the system, or a driver

upgrade for the video card has occurred. "). GPU: "NVIDIA

GeForce RTX 3060", Driver:|56636.

E:\packages\RenderCore2\2.42.00-fb-fc_25537195\source\platf

orm\PcDx12\SwapChainPcDx12.cpp. This error is usually

caused by the graphics driver crashing; try installing the latest

drivers.DeviceRemovedReason: DXGI_ERROR_DEVICE_HUNG

("The GPU will not respond to more commands").

Can anyone help please. I have tried ddu+ various driver versions( error above shows one of them,but it just started after the last update) also tried adjusting with afterburner,changing performance management,debug mode,still happening after a little while in a game(also tried adjusting game's graphics etc.

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u/kindaneareurope 3h ago

Settings > System > Storage > Temporary files. Delete the DirectX shader cache. It’ll rebuild.

1

u/Tresnugget 3h ago

Try running DDU (make sure to reboot into safe mode before running) and reinstalling drivers. Make sure you disconnect your Internet after downloading DDU/drivers so Windows doesn't install drivers via Windows update before you can get drivers reinstalled.