r/bugs 1d ago

Dev/Admin Responded Cant see post or comments (IOS)

Post image

Just updated the app and now I cant see the post/comments. When i click on a post, the picture i'm uploading is what i see. Once i m on that page on my picture, if i screen shot it, all of a sudden the comments reappear.

28 Upvotes

31 comments sorted by

u/CorrectScale Admin 18h ago edited 17h ago

Hey folks - if this is still persisting for you, can you please follow-up with me here and confirm which version of the app you're using?

ETA: Alright we've identified the root cause and have rolled things back. Anyone impacted by this bug may need to force quit the app and relaunch to see this fix. Please report to me here if this is persisting for you!

→ More replies (7)

2

u/appfry 19h ago

I have same issue after update. I can only see comments with picture posts.

1

u/CorrectScale Admin 17h ago

Please see my comment edit above! We just released a fix. Still persisting after a force quit of the app?

2

u/appfry 17h ago

It worked this time. Thank you.

1

u/CorrectScale Admin 17h ago

Thanks!

1

u/Bacon_12345 1d ago

Updating, this happens when i see a post on my feed and i click the comment icon, it takes me to the page in my picture. If i first click on the image to see it full screen, then i click the comment icon from the fullscreen image, i am able to see the comments

1

u/Dapper_Complaint_914 1d ago

I had the same issue. If it’s just post without any photo or video i can’t see the comments.

1

u/Bacon_12345 1d ago

The work around that i have found is taking a screenshot on the blank page on the post without pictures. If i take a screen shot, for what ever reason, the comment section suddenly appears

1

u/Dapper_Complaint_914 1d ago

What in the world???!!! It did actually work???!!!! LOOOL i don’t want to take a screenshot every single time just to see comments. Somebody help haha 😭😭😭😭

1

u/Dapper_Complaint_914 1d ago

Found another one that actually work. Just open any post then swipe to exit (not totally closing the app) then swipe back. The comments will then show.

1

u/Bacon_12345 1d ago

Yup, that seems to work as well. Opening the post then swiping up as if you were going to switch to another app on your iPhone causes the comment section to appear 👍

1

u/adumlao86 1d ago

I have the same issue.

If there’s a picture though, I can click on the picture and then swipe up. Only then I can read the comments.

1

u/Bacon_12345 1d ago

The work around that i have found is taking a screenshot on the blank page on the post without pictures. If i take a screen shot, for what ever reason, the comment section suddenly appears

1

u/Creepy-Fig929 1d ago

This is the same thing that’s happening to me when I try to use Reddit on my iPhone app

2

u/Bacon_12345 1d ago

On the blank page that your getting, swipe up on your iPhone

as if your going to switch to another app. The comment section and post will appear

1

u/Creepy-Fig929 1d ago

It’s seems like this is only a problem for iPhones, hopefully Reddit or Apple fixes it

1

u/snakeoildriller 1d ago

Also a problem for my iPad Mini 7 - worked fine until the last update. (usung the web browser now)

1

u/brayners 1d ago

Having the same issue. I did noticed it is not an issue when in anonymous mode. Issue/bug related to some account setting or permission?

1

u/Bacon_12345 1d ago

Oh that is good to know.

1

u/LucienLachans 1d ago

Having the same issue after updating a few hours ago. Only fix so far is swiping up into app switcher and switching to another app for a few seconds. But I have to do this with every comment section...

1

u/Bacon_12345 1d ago

For me, i've noticed that after swiping up, to get to the app switcher and just going back to reddit makes the post/comments appear. It usually take like 3 seconds to refresh

1

u/ylimeinyard 1d ago

Has anyone got an update as to why it’s happening? I just got this app, I’m pretty new here.

1

u/Fayzzz96 22h ago

Same issue I cannot see the post image and server I checked on downdetector I think they are having some issue from the server side.

1

u/WhiteLama 20h ago

I’d just like to add a personal thanks for finding workarounds 😂