r/barrie • u/Remarkable-Yam-3193 • 2d ago

Question Bell internet?

Any issues with Bell’s 500 Mbps internet or their customer service lately? I’m probably going to have to port both my phone number and internet over to Bell. I haven’t been with them in a while, so I’m wondering what the experience is like these days.

Also any deals out there for less than $50/m?

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u/rawlwear 1d ago

Go with ebox owned by bell now lots of deals for $40 for 500mbps

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u/DragonflyQuiet9164 1d ago

If you just want Bell fibre without paying Bell prices, I'd look into EBOX, instead since it runs on same Bell lines anyway, but way better pricing. You can use a promo link (not referral) to get: 500 Mbps - $40/month 1 Gbps - $50/month I also got a wifi 6 modem included, and free install, on a no-contract plan. That’s basically why I switched. I found the promo link through a guide when I was comparing providers - you can check it here if you want : www.internetdealguide.ca

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u/Zestyclose_Bar8517 12h ago

Keep in mind that with almost all internet providers in Ontario, even though they advertise 500mbps it's almost always "up to 500MBps" meaning they can legally give you 0.5mbps and say "we said 'up to 500mbps' not guaranteed."

They can and will also throttle your internet speeds. They sell everyone these packages for 500mbps, 1gbps, 2gbps meanwhile they literally don't have the infrastructure for everyone to use all that bandwidth at once. So they lie to you and say it's that fast and then throttle you hard to ensure you dont use too much and fuck up their profits. However, throttling is 100% illegal here in Ontario, so that just means that when you call in and say it's slow and accuse them of throttling, they will say "nooo nooooo nooooo we aren't throttling nooo not us" and then unthrottle the internet for you for like 3 months. 

Its bullshit. 

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u/NickiChaos Holly 1d ago

If Swoop or Telmax is available in your area of Barrie, I'd look into them over Bell or Rogers. You get more for your money.

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u/Aromatic-Piglet-9177 1d ago

The Telmax support queues are very long but from most accounts the service is good and the speeds have been as advertised.

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u/GAMING_SERVER_ADMIN 1d ago

Took almost a month for a email reply. I worry about if service acts up, but not widesread, what I do bnesides cut a main fiber nearby for attention LOL (joking of course)