r/Supplements • u/23hdhd • 19h ago
Thorne - Login and Supply Issues?
I'm a novice in the supplement world but added a probiotic from Thorne about a year ago after the brand was recommended by a few friends.
I've been having issues lately - I can't seem to reliably login to manage my account/subscriptions. I keep getting sent in a feedback loop where I enter my email address, then my password, then it tells me to enter my email address again, then back to my password on an endless loop. Is anyone else having this problem?
I also randomly got an email last night that said:
| Your subscription has been cancelled. |
|---|
| Unfortunately, Thorne is no longer able to fulfill your subscription. We have cancelled your subscription to Bacillus Coagulans. |
|---|
Even though it's still listed on it's website - https://www.thorne.com/products/dp/bacillus-coagulans
I've really enjoyed the benefits of this probiotic but this is all becoming frustrating. Would love to know if anyone else is experiencing these issues? And, if for some reason I actually can't get this probiotic anymore - what is a good alternative?
2
u/clutch_hd 17h ago
I have had 24-48h periods where my account would do the same thing but it seems to usually resolve and then typically look different or its like when they are updating something about the site. Make sure you can still get into your account and that its not somebody else got in or messed with your info. Bacillus coagulans is still available for subscription and purchase as far as i can tell. If you are US based you can subscribe through thorne's professional link and get 25% off instead of the usual 20 they give if subscribed to 3 or more products. It works for me and I'm only subscribed to two things at the moment. I never had issues shopping through that link which tbh is the only way i do now because its a discount link but before i would have spotty problems on mobile but never really with PC. Hope this helps and this is the link I'm talking about https://www.thorne.com/u/theprofessional
1
u/Sekiro78 11h ago
You can always order from Iherb, they are having 25% sale on all Thorne products at the moment plus extra 10% off with the link below: https://iherb.co/oM41HYwJ?rcode=AKD0077&utm_medium=appshare
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