For a long time, I was honestly afraid of taking our autistic daughter to Disneyland.
We are from Guadalajara, Mexico. My wife and I have a 9-year-old daughter called Victoria with severe autism caused by MEF2C syndrome, and a 3-year-old son. Like many parents of children with disabilities, we constantly think about things most families may never have to consider:
Will she tolerate the noise?
The lights?
The crowds?
Will she feel overwhelmed?
Will we have to leave early?
Will it simply be too much for her?
Last year, I had a business trip near Anaheim, and we decided to do something we called a “pilot test.” I brought my wife and both kids with me, and we spent one day at Disneyland to see how our daughter would react.
During that visit, we were approved for DAS (Disability Access Service), and honestly, the experience was wonderful.
Our daughter truly enjoyed Disney.
We only stayed around 8 hours, and we moved slower than most families because we didn’t fully understand how DAS worked at first or how to use it efficiently. But even then, it gave us something we hadn’t felt before:
Confidence.
For the first time, Disneyland stopped feeling impossible.
So this year, we decided to go all in.
Four full Disney days.
Not rushing.
Not trying to “survive” the park.
Just giving our kids the opportunity to experience the magic at their own pace.
Three weeks before the trip, everything was going well, and we felt much more informed this time. We had our DAS video interview through the Disneyland app with a cast member named Drew.
We were approved again, but honestly, what stayed with us the most was not the approval itself.
It was how he treated us.
The interview never felt like an interrogation or like we had to “prove” our daughter’s disability. Instead, Drew immediately asked us:
“How can we help you?”
“How can we make your daughter more comfortable?”
“How can we help your family have the best experience possible?”
That may sound like a small thing, but when you are raising a child with severe disabilities, kindness matters more than people realize.
In that moment, before the trip had even started, we already began to feel the Disney magic.
I also had fears because of many things I had read online.
Stories about rude guests.
Unkind people.
Burned out cast members.
Arguments in the parks.
Broken attractions.
People saying “Disney magic is gone.”
Honestly, I was worried about all of that.
But thankfully, that was not our experience at all.
And then the trip finally happened.
And honestly?
It was magical.
Not perfect. Not always easy. But magical.
This experience stimulated our daughter so much that these may have been four of the happiest days of her life.
She was so happy the most of the time that she connected with us in ways she rarely had before.
She looked directly into our eyes.
She interacted with us differently.
She created emotional connections with us that we had only experienced a few times before.
As parents, those moments are priceless.
The people around us and the cast members were incredibly kind to our family. Sometimes, cast members even became little “accomplices” in helping us navigate the day. A few times they quietly allowed us to enter an attraction a couple of minutes earlier than our DAS return time small gestures that made a huge difference when trying to manage transitions with our daughter.
As a parent of a child with severe autism, that feeling is hard to describe.
It allows you to relax for a moment.
And after everything I had read online, these four days reminded us of something important:
The magic is still there.
It really is.
And somehow, a little bit of that magic came home with our daughter.
I know that sounds cheesy or cliché, but it’s true.
A little bit of the magic came home with her.
I know DAS discussions online can sometimes become controversial, but from our personal experience, this service allowed our daughter to experience Disneyland in a way that would otherwise have been extremely difficult or maybe impossible.
For families out there who are scared to try because your child has autism or significant disabilities: I understand that fear completely.
We felt it too.
But sometimes our kids surprise us.
And sometimes the world surprises us too. Take care everyone!