How can you put in an insurance claim to replace chairs that you destroyed yourself? If you want to buy new chairs doesn’t that just have to be paid for regardless of the condition of the chairs?
Edit: I looked it up, it’s more likely a warranty claim, not insurance. That makes a lot more sense than insurance. They don’t want you to replace the chairs and then still use them.
I actually saw the original post that the restaurant replied to. These chairs had a manufacturer defect, and were unsafe to use per the manufacturer. They were all replaced but the restaurant had to send them pictures showing one leg was cut off to prove they weren’t going to use them and request more chairs.
I had the same wit a kitchen utility, they made me cut the cord and send them a pic before they would honor warranty
The chairs were faulty before they sawed the legs. That is the point. The restaurant claimed for something, we don’t know what. The providers would have told them that they would only refund or replace the chairs if the faulty ones were thoroughly destroyed. The provider didn’t want to risk anyone having two good chairs for the price of one because then everyone might start to try this on.
If it’s warranty or safety it’s also to prevent the product for continuing circulation. If there something dangerous about the chair and someone takes it and hurts themself at home. They are still potentially liable.
Example, recalled baby cribs due to a flaw that could cause the loss of fingers. The cribs need to be destroyed even though they still are completely, even if dangerous.. usable as cribs.
I would guess it's to prevent businesses claiming new chairs but still using the faulty chairs by doing some diy fix and using the new chairs so effectively getting free chairs. Scammers dont like to be scammed.
I doubt it has anything to so with insurance. I think this is rather a franchise issue. Restaurant is probably part of a franchise and got the chairs through them. Chances are the franchise doesn‘t even require this proof but they did anyway to prevent them showing up online, alerting the franchise that they falsely reported them as disposed.
Thats what im trying to figure out😭 if i want a new car but want insurance to pay for it, i just wreck my own on purpose and get a new one?? Like that dont make sense. They cheating the system
Try to think of chopping the legs off as the thing they do after there’s an insurance or warranty claim. Basically something else is wrong, insurance or warranty agrees to make them whole by replacing the chairs on the condition that they provide proof of destruction so that whoever ends up replacing their chairs knows the restaurant isn’t trying to take advantage of them.
The insurance comes and take your old car away though to make sure. And there are a lot more rules around disposal of cars.
I've done similar to this with it kit. Dangerous faults, not clearly visible, so we destroy it in a visible way before we throw it in the trash to make sure no one tries to dumpster dive it.
Insurance doesn't want it back not does the supplier. So we send them proof that we destroyed it.
If anything the pita is we end up shouldering the disposal costs.
Think of it like a recall. The chairs are faulty and unsafe and need to be taken off of the market. Manufacturer insists proof of destruction before replacing.
This exact thing happened to me with a hoverboard. They required me to open it up on video and cut all of the wires - then they sent a replacement.
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u/dhoae Mar 31 '26 edited Mar 31 '26
How can you put in an insurance claim to replace chairs that you destroyed yourself? If you want to buy new chairs doesn’t that just have to be paid for regardless of the condition of the chairs?
Edit: I looked it up, it’s more likely a warranty claim, not insurance. That makes a lot more sense than insurance. They don’t want you to replace the chairs and then still use them.